For any enquiries and quotation request about our services, please do not hesitate to contact us

Address: 386/34/4 Quang Trung Street Ward 10, Go Vap District, Ho Chi Minh City, Vietnam

Working office: 15th Floor, Lim II tower, 62A Cach Mang Thang Tam Street, Ward 6, District 3, Ho Chi Minh City, Vietnam

Phone/Fax: +84 286 287 3437
Hotline: +84 918 404 017

service@bkbscientific.com

http://www.bkbscientific.com

Operating instructions

  • Regarding advanced analytical equipment, proper installation and usage of instruments will contribute to prolong the lifetime of equipment employed. Therefore, it is very important for operators to understand thoroughly technical aspects related to their current apparatuses. In order to ensure the users to be able to operate equipment competently with highest productivity, it is required that equipment needs to be commissioned in compliance with the standardized installation procedure of manufacturer and operators are trained properly.
  • With a technical team which has been trained directly by scientific manufacturer and has multi-year experience of installation and operating instructions for Ion Chromatography (IC), High Perform Liquid Chromatography (HPLC) System, Amino Acid Analyzer of SYKAM and Optical Emission Spectrometers of BELEC. We guarantee to bring a professional style with highest satisfaction to valuable customers and assist them to operate equipment in a good and most effective way.

Guide for software user

  • Most advanced analytical instruments in many fields are currently controlled using computer software. Hence, proficient usage of software for operating scientific devices which is very important aids operator to manipulate more quickly and avoid undesired mistakes due to wrong software commands. In particular, for analysis centers, pharmaceutical companies, multinational corporations or ISO standard accredited laboratories, the implementation of instrumental software for report generation is also very important.
  • BKB Scientific Co., Ltd. recognizes this issue so that we are pleased to offer our valuable customers “Clarity Software user’s guide” services for Ion Chromatography (IC), High Perform Liquid Chromatography ( HPLC) System, Amino Acid Analyzer of SYKAM and “BELEC WIN 21 Software user’s guide” services for Optical Emission Spectrometers of BELEC.
  • With a technical team trained directly by instrument producers and having extensive experience in commissioning and equipment operation, we are confident that respected customers will be satisfied with our services.

Preventive Maintenance

  • For analytical apparatuses in scientific fields, performing periodic preventive maintenance for equipment in compliance with manufacturer’s requirement is always requested after certain time of usage. What is preventive maintenance? When should we conduct preventive maintenance? Why do we have to perform periodic preventive maintenance? Why are the benefits of periodic preventive maintenance?
  • What is preventive maintenance? Preventive maintenance means checking and cleaning the entire system, replacing parts as needed and standardizing parameters of components in the system.
  • When should we conduct preventive maintenance? Each apparatus of every manufacturer often specifies the suitable time for preventive maintenance, normally once a year.
  • Why does preventive maintenance have to be conducted periodically? After using equipment over a period of time, system parameters may be altered and deviated from the standard values and hence affect measurement results. Performing preventive maintenance adjusts the system parameters to the correct values. Replacing faulty parts on time will save time and cut costs. Periodic preventive maintenance will ensure that the system is always stable, functions well and efficient.
  • Our technical engineer team has been trained and certified calibration process implementation (Preventive Maintenance-PM) for Ion Chromatography (IC), High Perform Liquid Chromatography ( HPLC) System, Amino Acid Analyzer of SYKAM and Optical Emission Spectrometers of  BELEC.

Operational Qualification (OQ)/ Performance Qualification (PQ)

  • Appraisal is running and check all parameters of the system can achieve the parameters as specified by the manufacturer, or not? Often the laboratory participates in ISO and GLP required to perform Operational Qualification (OQ)/ Performance Qualification (PQ).
  • Operational Qualification (OQ): the evaluation is conducted at the time of initial installation of the new system, the evaluation system of OQ is the manufacturer’s specifications. OQ evaluation process is to check and ensure that the system works the same as the parameters are tested at the factory.
  • Performance Qualification (PQ): the evaluation was conducted after a period of use of the system, usually the manufacturer recommends done 06 or 01 years or maybe more depending on the needs of the user, so often be made after the PM process standardization, and process parameters are the same as the test of evaluation information OQ threshold but higher than the appraisal threshold OQ and PQ evaluation of can be defined by the user.
  • BKB Scientific Co., Ltd. with a team of engineers has been trained and certified for Operational Qualification (OQ) / Performance Qualification – (PQ) process implementation for Ion Chromatography (IC), High Perform Liquid Chromatography ( HPLC) System, Amino Acid Analyzer of SYKAM and Optical Emission Spectrometers of BELEC.

Troubleshooting

  • Our technical engineer team has been trained through basic and advance troubleshooting classes for Ion Chromatography (IC), High Perform Liquid Chromatography ( HPLC) System, Amino Acid Analyzer of SYKAM and Optical Emission Spectrometers of BELEC. Additionally, with many years of experience, we guarantee to assist valuable customers to solve and troubleshoot all associated technical problems in the shortest time.

Commissioning & Application demonstration

  • For simple applications, our application team will demonstrate to customers from sample preparation to standard sample and actual sample measurements.
  • For complex applications, we will work together with experienced experts currently working at the leading centers in Vietnam such as CASE, Quatest 3, INTERTEK and Principal specialists of SYKAM and BELEC to provide customers from sample preparation to standard sample and actual sample measurements.

Instrumental Configuration Consultation

  • Selecting the optimal equipment configuration appropriate for your current and future requirement is very important since it will help us to perform our actual applications on purchased equipment and save costs when we expand the analytical types on the instrument in the future.
  • Our team professionally responsible for products has multi-year experience for Ion Chromatography (IC), High Perform Liquid Chromatography ( HPLC) System , Amino Acid Analyzer of SYKAM and Optical Emission Spectrometers of BELEC. We are confident that we will help you to establish a proper configuration suitable for your budget and practical as well as future needs.